Welcome to MyOstomyStore.com. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

When you visit or interact with MyOstomyStore.com, we may collect the following information:

  • Personal Information: Name, contact details (email, phone number), shipping and billing addresses.

  • Payment Information: Credit/debit card details or UPI/payment wallet details (processed securely via third-party payment gateways).

  • Order Information: Details of products purchased, transaction history.

  • Account Information: Login credentials if you create an account.

  • Technical Information: IP address, browser type, device information, and cookies for site analytics.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and services.

  • To send order confirmations, updates, and promotional emails (only if subscribed).

  • To comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Logistics partners for shipping, payment gateways for transaction processing, and IT support for website management.

  • Legal Authorities: If required to comply with legal or regulatory requirements.

4. Data Security

We implement security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Payment transactions are encrypted and processed through secure third-party gateways.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing emails.

  • Request details on how your data is being used.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

By using our website, you consent to our Privacy Policy and data practices as outlined above.