24/7 Convenient Ordering 🚚 PAN India Door Step Delivery 🚚 Safe and Secure Platform 🚚
24/7 Convenient Ordering 🚚 PAN India Door Step Delivery 🚚 Safe and Secure Platform 🚚

24/7 Convenient Ordering

PAN India Door Step Delivery

Safe and Secure Platform

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Frequently asked questions

I'm not sure about the correct bag product codes I need to use. Can you help me?

Absolutely! Our Ostomy Care Team is here to assist you. One of our team members will contact you soon to guide you in choosing the right product. Kindly share all available details about your stoma type and the bag you are currently using. You can also send the details via WhatsApp at 9987221688 for quicker assistance. We're happy to help!

Do you deliver to my postcode?

Yes! We have a dedicated logistics team ensuring reliable delivery across India. We cover almost all pin codes. To check the estimated delivery time for your location, please share your complete address along with your postcode on 9987221688. We’re here to assist you!

What if I need the product urgently? How can I place emergency product orders with the Ostomy Club?

If you need an Ostomy product urgently, we offer an emergency ordering service to ensure you receive your supplies as quickly as possible. Here’s how you can place an emergency order:

Contact Us Directly – Call our dedicated emergency support line at +91 9987221688 for immediate assistance.

Email Urgent Requests – Send an email to ostomyclubindia@gmail.com , with your order details and urgency level.

Visit Our Store @ Shop no B -208, Nerul railway station complex ( East side ) ,Nerul ,Navi mumbai -400706 .
If you're near our physical location, you may visit us during working hours for urgent supply needs.

Expedited Shipping Options – We work with suppliers and delivery partners to provide same-day or next-day delivery where possible. Additional charges may apply.

For the fastest response, we recommend calling us directly. Our team is here to help you stay confident and comfortable in your ostomy care.

What benefits can I receive if I join the Ostomy Club community?

By joining our Ostomy Club community, you can enjoy several benefits, including:

Support & Connection:-

Engage with a welcoming and understanding community of Ostomates.

Share experiences and receive emotional support from peers.

Clinical Specialist Support (Free for Members)

Get personalised guidance from clinical specialists.
Assistance in choosing the right Ostomy appliance for your needs.

Educational Resources:-

Access to expert advice on Ostomy care and lifestyle.

Webinars, articles, and guides to help manage your Ostomy with confidence.

Events & Meet-ups:-

Participation in local and virtual support group meetings.

Workshops and awareness programs to stay informed.

5) Product Recommendations & Reviews:-

Insights on the best Ostomy products and supplies.

First-hand reviews from fellow members.

Advocacy & Awareness:-

Opportunities to be part of awareness campaigns.

Contributing to the improvement of Ostomy care and rights.

Exclusive Discounts & Offers:-

Special deals on Ostomy supplies through partnered providers.

Access to community-driven resources and services.